Privacy Policy

1. Introduction

Verdant Relay Systems ("Verdant Relay Systems," "we," "us," or "our") designs, modernizes, and operates cloud infrastructure and platform engineering environments for business clients. This Privacy Policy explains what information we collect through this website, how we use and protect it, and the choices available to you. It applies to this website and to information submitted through our contact and support forms.

2. Information We Collect

2.1 Information you provide

When you submit our platform inquiry form or support request form, we collect the information you enter: your name, work email address, company, role, project focus, estimated timeline, service area, severity, subject, and message or issue description. If you contact us by phone or email, we collect the information you choose to share.

2.2 Technical information

Our hosting and form-delivery infrastructure may automatically log standard technical information such as IP address, browser type, device characteristics, pages requested, and timestamps. This data is used to operate the website securely and to diagnose problems.

3. How We Use Information

• To respond to inquiries, schedule conversations, and scope potential engagements
• To triage and respond to support requests according to their severity
• To operate, secure, and improve this website
• To meet legal, regulatory, and contractual obligations

We do not sell personal information, and we do not use website form data for advertising or unrelated marketing.

4. Cookies and Analytics

This website may use strictly necessary cookies to operate forms securely, including anti-abuse protections such as reCAPTCHA, which may set cookies and process limited technical data to distinguish human submissions from automated abuse. If we enable privacy-respecting analytics in the future, we will aggregate data, avoid cross-site tracking, and update this policy accordingly. We do not run third-party advertising trackers on this website.

5. Data Handling and Security

Form submissions are transmitted over encrypted connections and stored with our form-delivery provider under access controls. Access is limited to the small number of Verdant Relay Systems staff who need it to respond to you. We apply the same engineering discipline to our own systems that we bring to client platforms: least-privilege access, encryption in transit, and regular review. No security measure is absolute, and we cannot guarantee that transmissions will always be intercepted-free, but we work to make interception difficult and unlikely.

6. Data Retention

We retain inquiry and support submissions for as long as reasonably needed to serve you, maintain records of our communications, and meet legal obligations — typically no longer than twenty-four months after our last interaction, unless a longer period is required by law or by an active engagement agreement.

7. Your Choices and Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the use of your personal information, and to object to certain processing. To exercise any of these rights, contact us at hello@verdantrelay.com. We will respond within thirty days and will not discriminate against you for exercising your rights.

8. Client Engagement Data

Information exchanged during a paid engagement — architecture details, credentials, incident data, and business information — is handled under the confidentiality and data protection terms of that engagement's contract, not this website policy. Where a client requires a data processing agreement, we will execute one before access begins.

9. Children's Privacy

This website is intended for business professionals and is not directed at children under sixteen. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy as our practices or legal obligations change. The "Last updated" date at the top of this page reflects the current version. Material changes will be noted on this page before they take effect.

11. Contact Us

Questions about this Privacy Policy can be directed to: